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Customer experience | Sales, Customer Insights,...
Answered

Dynamic content from related entities (2 deep) in email messages

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Posted on by 10

Is it possible to insert dynamic content from related entities that are two deep? For example:

{{#each contact.<entity 1 (related to contact)>.<entity 2 <related to entity 1>}}

{{this.<attribute on entity 2>}}

{{/each}}

  • Verified answer
    AmeyHolden Profile Picture
    230 on at

    Unfortunately you can only do '2 hops' check this post for some more details

    community.dynamics.com/.../marketing-email-assistant-can-not-show-lookup-field-name

  • Eloise Profile Picture
    10 on at

    Thank you!

  • Verified answer
    Preeti Rana Profile Picture
    Microsoft Employee on at

    Hi Eloise,

    this is unfortunately not possible with dynamic data today.  We only support format as follows:

    #each contact.<entities 1 (related to contact)>

    Thanks,

    Preeti Rana

  • Eloise Profile Picture
    10 on at

    Thank you!

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