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ReportGood Afternoon,
Does anyone have any information on what the hard bounce category "Pattern Suspension" is. It doesn't show up in the documentation on the dynamics site.
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Good Afternoon,
Does anyone have any information on what the hard bounce category "Pattern Suspension" is. It doesn't show up in the documentation on the dynamics site.
It would be VERY good if you can share what you are able to get from MS support considering this label doesn't even appear in the official MS github list for categories.
Hi,
Please refer to the following documentation to know more about suspension:
Account email policies (Dynamics 365 Marketing) | Microsoft Docs
And here is the documentation about how to fix a high email bounce rate:
Fix a high email bounce rate (Dynamics 365 Marketing) | Microsoft Docs
There is no separate definition of Pattern Suspension. For more help, please raise a ticket to MS.
The category was listed under the insights tab after I sent a recent email campaign. Specifically it was located under the hard bounce tab. Hopefully this gives you enough to go on, as it's the only real screen shot I have.
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