expense mobile app sync issue with d365 f&o sync issue.

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Posted on by DNJ

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Issue: We installed the Microsoft Mobile App through Power Apps, and it's working as expected. However, we're facing an issue with syncing. When we personalize the view for the New Expense window in F&O(workspace), the changes are not reflected in the app.

We published the workspace in f&O also.

modified view

No effect on the Mobile APP view in mobile.

Any help would be great.

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Administration and Setup

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Gaurangkumar Jani 4,478 Moderator on at

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expense mobile app sync issue with d365 f&o sync issue.

Hi DNJ,

If you want the same field to be updated in Power App, you have to add that field in App Form, it cannot replicate the saved view / personalization in power app based on F&O personalization.

Thanks,

CA Gaurangkumar Jani
André Arnaud de Cal... 290,435 Super User 2024 Season 2 on at

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expense mobile app sync issue with d365 f&o sync issue.

Hi DNJ,

You have a wrong expectation here. If you are using saved views, that has no reflection in the PowerApps canvas app for mobile expense management.
PhillipsB 27 on at

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expense mobile app sync issue with d365 f&o sync issue.

Hello,

I think first you should ensure that the mobile app has the necessary permissions to access the personalized views in F&O. Then in the mobile app, try logging out and then logging back in. This can sometimes force a refresh and help sync any recent changes made in F&O. Clear the cache of the mobile app.

Also make sure the workspace is not only published but also that the correct environment is selected in the app settings and ensure that you are using the latest version of the mobile app, as updates may include fixes for known issues.

I hope it will help to solve your issue