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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / SmartConnect - Login F...
Microsoft Dynamics GP (Archived)

SmartConnect - Login Failed for user

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Posted on by Chris Flood 657

A new user started last week. 

  • The user is:
    • In the DYNGRP
    • An administrator in SmartConnect. 
  • The password for this user in SmartConnect is the same as his Windows password. 

Every time he runs a map, a message is returned indicating "Login failed for user (new user ID). Contact your system Administrator.

I can login to the server as another user and successfully run the map.

Do you have any ideas what needs to be done to resolve the 'login failure' for this user?

*This post is locked for comments

  • Mike Bufano Profile Picture
    Mike Bufano 1,484 on at
    RE: SmartConnect - Login Failed for user

    Did you login to Smartconnect App and add the new user to the Smartconnect Security?

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