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Microsoft Dynamics CRM (Archived)

Alert Based on Field Value

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If I put a Custom Entity record's status reason field to "On Hold", would it be possible to alert the owner of the record after a specified time? One example: create a new field called "Remind me" with options "30 days", "60 days" or "90 days", which would run a workflow to send an email to the owner of the custom entity record after the specified time? 

I imagine a route to implement would be to have an "On Hold Expiry" SSRS report.

Any help is appreciated.

Thanks,

Blayze

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    on at

    Hi,

    I would suggest don't use the workflow as your requirement have wait conditions so it will decrease the performance of the system, there are couple of other solution, create a console app write your logic and schedule it through windows scheduler or there are other solutions which is mentioned in the below links :L

    community.dynamics.com/.../155351

    community.dynamics.com/.../156075

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