News and Announcements icon

Dynamics 365 CommunityForums Finance | Project Operations, Human Resources, ... Problem in Printing an...

Finance | Project Operations, Human Resources, ...

Answered

Problem in Printing anything from GP

(0) Share

Report

Report

Posted on by garocancian11

5

I'm Microsoft Dynamics GP 10 user.

suddenly problem occured while printing invoice , PO , Credit Memo, Sales Return

my company logo appears while print screen.

on the other side when i print it as hardcopy

my logo is exchanged with Black block instead of it

tried to print it pdf same issue

Categories:

Microsoft Dynamics GP

All responses Img

All responses (2)

Answers Img

Answers (1)

Suggested answer

David Musgrave MVP ... 13,932 Most Valuable Professional on at

Like (1)

Report

RE: Problem in Printing anything from GP

This is a known issue and I have written a summary from other articles and threads here

winthropdc.wordpress.com/.../
Verified answer

Richard Wheeler 75,730 on at

Like (3)

Report

RE: Problem in Printing anything from GP

You have to rollback Windows Update KB5000802 as per

community.dynamics.com/.../black-boxes-and-dynamics-gp-report-writer

Helpful resources

News and Announcements

Announcing Category Subscriptions!

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,359 Super User 2024 Season 2

#2

Martin Dráb 230,370 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans