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Problem in Printing anything from GP

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I'm Microsoft Dynamics GP 10 user.
suddenly problem occured while printing invoice , PO , Credit Memo, Sales Return
my company logo appears while print screen.
on the other side when i print it as hardcopy
my logo is exchanged with Black block instead of it
tried to print it pdf same issue
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  • Suggested answer
    David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,932 Most Valuable Professional on at
    RE: Problem in Printing anything from GP

    This is a known issue and I have written a summary from other articles and threads here

    winthropdc.wordpress.com/.../

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Problem in Printing anything from GP

    You have to rollback Windows Update KB5000802  as per

    community.dynamics.com/.../black-boxes-and-dynamics-gp-report-writer

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