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HR benefit status updates Payroll incorrectly

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Posted on by Bob Harrison

807

We change the status of an employee's benefit in HR to WAIVED. That means the associated Payroll deduction should not be taken. However, changing the HR benefit status to WAIVED changes the Payroll deduction status to ACTIVE.

Shouldn't any HR benefit status other than ACTIVE, (like WAIVED, INELIGIBLE, etc.), make the Payroll deduction INACTIVE instead of ACTIVE?

Any help would be appreciated.

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Microsoft Dynamics GP

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Bob Harrison 807 on at

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HR benefit status updates Payroll incorrectly

Terry,

Thanks. We do use some Integrity Data products, so I will reach put to them.
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Terry R Heley Microsoft Employee on at

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HR benefit status updates Payroll incorrectly

Hello Bob,

I just tested this and it seemed to work fine for me when I choose WAIVED at the employee level it saves to Payroll as inactive.

I know we changed some things back in the 2019 year so if you are not a current version this could be part of it, or maybe a 3rd party product interfering.

Thanks

Terry Heley
Microsoft

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