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Reviews assigned to new manager

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Posted on by naneurrutia

212 User Group Leader

A customer is having a problem regarding past reviews for employees.

The manager who was responsible for the employees has left the company. We want to reassign those reviews to the new manager.

I added the new manager to the sign-off tab, but the manager is not able to see the full reviews, just the general tab. Does anyone know what's the problem?

Thank you!

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naneurrutia 212 User Group Leader on at

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RE: Reviews assigned to new manager

Hey; the reviews were under review, that’s why the new manager wasn’t able to view them. It’s sorted now
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Alice Bossen on at

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RE: Reviews assigned to new manager

Hi Ana,

Please check the roles from the old user and compare them with the current user. Please make sure that they have the same roles.

Best regards,

Alice Bossen
naneurrutia 212 User Group Leader on at

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RE: Reviews assigned to new manager

Thanks, Charlotte, that's not the issue.
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Charlotte X on at

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RE: Reviews assigned to new manager

Hi,

Is the manager's security role set up correctly? Managers require both the Employee and Manager roles.

Best Regards,

Charlotte