We have a situation where the wrong Inquiry Zoom window is opening when you try to drillback to a voucher from the Payables transaction Inquiry window. The expected behavior when you drill into the Voucher/Payment Number (or Document Number) is to have the Payables Transaction Entry Zoom window open - assuming the entry is a payables transaction. In our situation, the window that opens is the Project Accounting Inventory Transfer Zoom window. This is happening any time a PA Inventory transaction exists where the PAIV Document number is the same number as the voucher number.
Can anyone provide some background on how GP determines what Zoom window should open?
Shannon - I agree that using a unique transaction number would solve the issue moving forward. However, that doesn't help with historical transactions and suggests that neither the transaction type or any other key data are used for drill backs in the code. Is that correct?
Hi Bob,
I believe that it would be determined by the Transaction Type for the document number. In this case since the document numbers are the same, I wonder if the PA IV Transfer one is first in the list, and that's why it opens that one first, and not the voucher that you are expecting. One way to avoid this would be to have a prefix on the document number to prevent instances of this from occurring, for example using a prefix of PAIV for the Project Accounting Inventory Transfer document numbers and PYMNT for the payment numbers, etc.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,253 Super User 2024 Season 2
Martin Dráb 230,188 Most Valuable Professional
nmaenpaa 101,156