Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Unanswered

Inquiry Zoom window is not correct

Posted on by 785

We have a situation where the wrong Inquiry Zoom window is opening when you try to drillback to a voucher from the Payables transaction Inquiry window. The expected behavior when you drill into the Voucher/Payment Number (or Document Number) is to have the Payables Transaction Entry Zoom window open - assuming the entry is a payables transaction. In our situation, the window that opens is the Project Accounting Inventory Transfer Zoom window. This is happening any time a PA Inventory transaction exists where the PAIV Document number is the same number as the voucher number. 

Can anyone provide some background on how GP determines what Zoom window should open? 

Categories:
  • Bob Callanan Profile Picture
    Bob Callanan 785 on at
    RE: Inquiry Zoom window is not correct

    Shannon - I agree that using a unique transaction number would solve the issue moving forward. However, that doesn't help with historical transactions and suggests that neither the transaction type or any other key data are used for drill backs in the code. Is that correct?

  • Shannon Aune Profile Picture
    Shannon Aune on at
    RE: Inquiry Zoom window is not correct

    Hi Bob,

    I believe that it would be determined by the Transaction Type for the document number. In this case since the document numbers are the same, I wonder if the PA IV Transfer one is first in the list, and that's why it opens that one first, and not the voucher that you are expecting. One way to avoid this would be to have a prefix on the document number to prevent instances of this from occurring, for example using a prefix of PAIV for the Project Accounting Inventory Transfer document numbers and PYMNT for the payment numbers, etc.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans