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RTM - Cancel Event Registration with prefilled email address and specific events

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Hello Dynamics 365 Community!

I'm currently working on setting up an event registration cancellation process using CIJ, and i have encountered some challenges.

I'm hoping to get some advice or learn about how others have approached similar situations.

Scenario:

  • When an attendee registers for an event, they receive a confirmation email.
  • I want to include a "Cancel Registration" link in this email.
  • When the attendee clicks this link, they should be taken to a form where:
    • Their email address is prefilled (so they don't have to enter it again).
    • It displays only the events that this specific attendee (email address) is registered for.
  • The attendee can then select the event(s) they wish to cancel, submit the form, and their registration status is updated to "Cancelled".
 
I have searched a bit on the forum - but please point me in the right direction if this has been addressed by someone before :)

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