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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Problems with the anon...
Customer experience | Sales, Customer Insights,...
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Problems with the anonimity of the forms

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Posted on by aritamcosta 30

Hi,

Currently i'm sending customer voice forms (in an email marketing) to my clients with Dynamics 365. 

Every time a client answer, the answer appears as anonimous. I have already checked all the condicions and the radio button "Anonimous Responses" is disable, so I should be able to see what are the clients that answer the form and which are their answers.

Can you please help me? Is thereanyone with the same problem?

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