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Customer experience | Sales, Customer Insights,...
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April Release Changes in Email Builder

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Posted on by 2

I'm noticing some changes to the Email builder since the April release and I can't find any documentation on it. We noticed a change in the way buttons were rendering in Outlook since this release. Rounded buttons weren't rendering. After removing the rounding, the buttons seem to render in Outlook. 

Any links or details would be appreciated. 

I have the same question (0)
  • Sayen Zhang Profile Picture
    Microsoft Employee on at

    Hi partner,

    Here are links about the planned in Dynamics 365 Marketing:

    New and upcoming features (Dynamics 365 Marketing) | Microsoft Learn

    New and planned features for Dynamics 365 Marketing, 2023 release wave 1 | Microsoft Learn

    Hope it will help you!

    Best Regards,

    Sayen Zhang

  • alemieux69 Profile Picture
    2 on at

    Thanks but nothing really specific about the email builder changes.

  • CaseyG Profile Picture
    15 on at

    There was an update supposed to go in this month to fix buttons as they were not rendering properly in Outlook, I wonder if this fix broke something else now

  • Verified answer
    Jelena Rajkovic Profile Picture
    Microsoft Employee on at

    Hello,

    Could you please provide more information regarding this issue? There were some small fixes connected to rounded buttons in April release, but they should break the already existing ones.

    I've tried the default buttons and they are visible in my Outlook inbox. Could you please help me with providing the steps so I can reproduce this on my environment?

    Were the buttons visible before the updates? Are there maybe any changes on the domain level that change the email HTML before the inbox such as adding warning messages that the email is from outside of the organization or any signature? There are attributes added to the html tag that if removed by the domain settings would create problems with displaying rounded buttons. Rounded buttons are not supported by default, so we have a special implementation for Outlook to make them look as in Designer.

    Or do you have any custom coding or styles added to emails? Could you please share the example HTML code here or create a support request for this issue so we can investigate and fix any potential bugs connected to this issue?

    Thank you!

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