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Integration Manager - Error - Doc1 Error: Reverse charge taxes may need to be added manually for reverse charge items

Posted on by 5

We are getting this error when trying to integrate purchase invoices to GP 

DOC 1 ERROR: Reverse charge taxes may need to be added manually for reverse charge items.

And the integration is failing to upload into GP.

This has only just started happening. Does anyone know how we can resolve it.

thanks

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  • Barnestr Profile Picture
    Barnestr 5 on at
    RE: Integration Manager - Error - Doc1 Error: Reverse charge taxes may need to be added manually for reverse charge items

    The mistake message you are experiencing during the joining of procurement solicitations into GP recommends that there might be an issue with invert charge charges for specific things. To determine this issue, you can attempt the accompanying advances: Check thing charge settings: Guarantee that the things remembered for the buy solicitations have the right expense settings. In GP, explore to the thing expert and survey the assessment arrangement for those things. Guarantee that any converse charge burdens or related settings are appropriately designed. Check charge timetables and codes: Audit the expense timetables and assessment codes in GP to guarantee that they are set up accurately. MyBalanceNow Ensure that the duty timetables and codes are alloted appropriately to the important things and sellers engaged with the buy solicitations. Confirm merchant charge arrangement: Actually take a look at the expense arrangement for the sellers in GP. Guarantee that the fitting assessment data, including any converse charge subtleties, are accurately indicated for every seller. Audit combination settings: Assuming you are utilizing a coordination apparatus or prearrange to transfer the buy solicitations into GP, survey the joining settings and mappings. Guarantee that the mappings between the source information and the GP fields are precise, including any assessment related mappings. Test with an example receipt: Make an example buy receipt with switch charge things and test the combination cycle with this particular receipt. Screen the combination results and look at any mistake messages or logs produced during the cycle. This might assist you with distinguishing the specific reason for the blunder and pinpoint a particular issues. Talk with specialized help: Assuming that the issue continues to happen and you can't determine it all alone, consider contacting the specialized help group of the combination instrument or GP seller. They can give further help and direction well defined for your coordination arrangement and setup.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Integration Manager - Error - Doc1 Error: Reverse charge taxes may need to be added manually for reverse charge items

    Hello Anita,

    Can you share the source file and also the mapping screen to check further. Thanks

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