Upgrade problem

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Posted on by Community Member Microsoft Employee

Hello,

I'm IT Manager in a Company (so I'm not NAV Center). And I have an experience for more than 15 years in NAV development.
I think I can say I have a very good skill in NAV.

When I'm hired on my current company, the had an NAV5.0 version.

So I started 'myself !) the upgrade process => 2009 on RTC => 2013 => 2018
Switching to 5.0 to 2009 RTC is a big process. Form to page, 3-tiers architecture, ...
and users take a long time to accomodate...

After 1 year, now, we are fully in 2009 RTC.
So, according to Mirosoft, the next step is to switch to 2013 R2.
I started the conversion of our object.
And (on february !!) I asked to our NAV Center to receive the upgraded licence
They say that is no more possible to simply upgrade the licence to 2013. They must ask "a special case" to Microsoft to do thaht. But, no problem, that simply take more time ...

After lot of email ... I finally receive a response today : "Sorry, it's not possible to upgrade licenses, you must directly go to dynamic Central" ...

But according to all pages I find on Microsoft, to upgrade from 2009 to Central, we must passe to 2013 and 2018
There is no direct upgrade pass.
docs.microsoft.com/.../upgrading-to-business-central-on-premises

I'm wrong about this ????

Or we must do the 3 upgrade without "staying on the version", and working only fro the upgrade on central ?
and we must do the upgrade of data in the 3 steps in a line (in a single week-end, difficult) ?

And without the possibility to stay for some month on each versions, we accumulate the possible problem.
We have lot of customization.

When I asked the license on 02/2019, they say that there is no problem...
And now, impossible ...

I know that after 31/03, it's normally more difficult, that wa announced, it's the reason I asked my license on 02/2019...

But now... what to do ...

Thx

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Community Member Microsoft Employee on at

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RE: Upgrade problem

Hi Geoffrey ,

My company has just decided to migrate from Navision 5 Sp1 to Business Central. This is a multi-company database.

1)How is the cost calculated ?

2)Is the upgrade cost dependant on how many companies we want to upgrade ? The cost we have been quoted is 4 X the annual license cost we have paid for each year !!!

3)What is a typical time in hours for a upgrade if you have a standard database with no modifications ?

regards.

Angela
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Saurav.Dhyani 17,965 Super User 2024 Season 2 on at

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RE: Upgrade problem

Hi Geoffrey,

Yes, it's not possible to stay on an intermediate version.

I think you should contact a NAV Partner for upgrading. Most of the partners have capabilities and expertise to upgrade data migration during the weekend.

We in archerpoint do upgrades daily and we have an expert team of upgrade developers.

Let me know if you like more details.
Community Member Microsoft Employee on at

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RE: Upgrade problem

Most of my customization are always needed

NAV2018 isn't possible.

The only actual solution is to upgrade to NAV BC365 (on premise)
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Suresh Kulla 43,745 on at

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RE: Upgrade problem

Unfortunately, you cannot use NAV 2013 you need to upgrade to NAV 2018 and do all your issue resolution on that database.
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TeddyH 12,868 Super User 2024 Season 1 on at

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RE: Upgrade problem

You will need to have NAV 2013 license for your case which is not available anymore.

You might consider doing a re-implementation. You might have a lot of customization that is no longer necessary now.
Community Member Microsoft Employee on at

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RE: Upgrade problem

My plan was to use NAV 2013 for 2-3 months.

The time to correct the little bug with the upgrade and prepare the next upgrade to 2018.

the upgrade (of datas) through multiple codeunit take some time ... upgrade of my data from 2009 to 2013, it's approx 24h total (25 companies, with one companies for a total process of approx 8h)

So, if I do the 3 codeunit uprade in one time, that take too much time.

My time frame without employee on the DB is saturday 20:00 pm - monday 02:00 am, ... and I want to sleep

and 3 upgrades in one, is 3 times more problems
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Suresh Kulla 43,745 on at

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RE: Upgrade problem

Are you planning to use NAV 2013 after the upgrade? if not, why do you need the license for NAV 2013
Rashed 3,765 on at

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RE: Upgrade problem

Just because you have to upgrade from 2009 to 2013, doesn't mean you need a license. Upgrading path does not mean the users have to use that version.

you will upgrade them to Business central from 2009 version through multiple upgrade codeunits, but for the users it will be just 2009 to Business Central, they don't need to see anything in between.