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Service | Customer Service, Contact Center, Fie...
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Products Allocations

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Hi, We have turned on the flag in the Field Service Setting to /Auto Allocate Estimated Products/ so that when a Work Order Product is added, it create an Allocation for the product. That part works fine. However, we were very surprise to see that the Purchase Order Product Receipt also generate an Allocation for the product which means that we end up with a double quantity in allocation for that product. Is there a setting somewhere we need to turn off so this second allocation doesn't happen? Or can you point me to an article that explain all the allocations steps / details because the PO Product Receipt allocation doesn't make sense to us. 
 
Thanks, 
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