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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Account receivables-Ho...
Small and medium business | Business Central, N...
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Account receivables-How to post Adjustments which are coming separately and some adjustment are coming along with customer payment

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Posted on by raobc@bnopentext.on... 134

Hi,

In Business central how to post adjustments which are coming from customers separately and coming along with remittance (payment)

Regards

 C rao

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Dynamics 365 Business Central
  • Rajvi Shah Profile Picture
    Rajvi Shah 255 on at
    Hello C Rao,
     
    When the adjustment comes together with the customer payment, it is handled through the Cash Receipt Journal. You enter the actual amount received from the customer and apply it to the open invoice. If there is any difference, the system will show a remaining amount. That difference is then posted on another line using the appropriate G/L account. After posting, the invoice is closed, the payment is recorded, and the adjustment is booked separately in the correct G/L.
     
    If adjustment is received separately without any payment than you can manage through either general journal or through cash receipt journal, you can mention comments like for which customer you book this adjustment, etc. which shows the linkage with that customer.
  • YUN ZHU Profile Picture
    YUN ZHU 101,973 Super User 2026 Season 1 on at
    Is this adjustment to a previous payment or a future advance payment?
     
    Thanks.
    ZHU

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