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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Score customers repons...
Customer experience | Sales, Customer Insights,...
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Score customers reponse in Dynamics customer voice surveys

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Posted on by Community Member

Hi all,

is there any way to score customer´s response in a customer voice survey?

the thing is we created a survey for specific customers and we want to give points based on their answers and then qualify them through dynamics

is there an standard way to add scores based on customers answers ? or it must be configured trough Power Automate?

thanks 

Regards

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