I am investigating using the Direct debit process in D365 F&O. I have found information on how to setup and to take me through the process up till where the Files are created for the Bank(Attending note, Control Report, Covering letter and the ISO20022 Direct Debit Report), and the payments are posted. But nowhere do I find documentation on the process of receiving a Rejection note back from the bank indicating which of the transactions did or did not go through, and how to reverse those payments in the system. Could someone please point me to a write up on how to do this.
I also have a question regarding the SEPA Direct Debit. As our client is a local South African company they do not use SEPA, and I am not very sure of all the financial rules and differences. But SEPA seems very similar to the Direct Debit process we require. However the term SEPA used in the system will just confuse. Is there a way that I can remove the SEPA word from all the labels without having to change all forms and reports. So in short can I use Direct Debit without using SEPA Direct Debit.
Thank you in advance.
