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Microsoft Dynamics AX (Archived)

Sales Order Deleted

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Posted on by 107

Sales Order gets deleted after invoicing. SalesFormLetter class has not been updated.

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Can you elaborate on this?

    Thanks,

    Ludwig

  • Suggested answer
    krishna.rao@dax Profile Picture
    3,006 on at

    Check AR parameters -> Updates tab -> Safety level of invoiced orders (keep locked for not deleting after invoice)

    What do you mean "SalesFormLetter has not been updated".

    Do you have amount in the sales order.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi AnkurBh,

         Please check this, it may use for you.

    community.dynamics.com/.../salesorder-delete-restriction

    Thanks

    Suresh

  • Guy Terry Profile Picture
    28,924 Moderator on at

    Hi Ankur,

    There is a parameter in the Accounts receivable module which you should investigate. On the A/R Parameters form, find the 'Updates' tab, and in the 'Invoice' area look at the 'Delete order after invoicing' and 'Delete order line invoiced in total' parameters.

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