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Customer experience | Sales, Customer Insights,...
Answered

Measure Attributes on Customer Profile Export

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Posted on by 8

I have created a few measures that I need on the customer profile. I also need the Customer LifeTime Value score on it.  I know if I export the customer profiles I can connect to the fields in the entities stored in the lake, but that's a lot of custom work.  Is there something I'm missing with regard to Customer Attributes?  What I mean is, I was under the impression they were added to the profile by default but on Export they don't seem to.  Is there anything I can do to make them appear in Exports?

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  • Verified answer
    Brian Stubelt Profile Picture
    2 on at

    By default, measures are not added to the 'Customer' table. Measures that are of type 'Customer Attribute' are in a separate 'Customer_Measure' table. However, if the measure is of type 'Customer Measure' it will have an individual table. So if I'm understanding your question right, you will seemingly need to export a couple tables and merge them.

  • Bill Ryan Profile Picture
    8 on at

    Thanks Brian - that's what I was asking - I was able to find them after the export and joining them but someone had told me when a measure was added as a customer attribute, it would be joined to the profile.  I was a little suspicious and it sounds like they were wrong. You confirmed what I was hoping to confirm, appreciate it.

  • Suggested answer
    Wayne Wang Profile Picture
    Microsoft Employee on at

    Thanks Brian for the answer!  Yes, 'Customer Attribute' type measures are all saved as columns in the system-generated table named Customer_Measure, while 'Customer measure' type measures are saved as individual tables.

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