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Customer experience | Sales, Customer Insights,...

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D365 version without Price List entity

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Posted on by oshah

I have a d365 CRM Version 1710 (9.2.23123.234) online that doesn't have a Price List entity and some other Product related entities. Is this normal or is this a buggy product?

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Leah Ju Microsoft Employee on at

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D365 version without Price List entity

Hi Partner,

Were these entities there before?

Did they disappear after the update?

What Dynamics license did you purchase? Sales, Customer service, or others?

I'm using the sales trial:

And these entities exist:

Through checking solution layer of this 'Price List' entity, it is from these solutions:

However, we don't seem to see either solutions there:

I would suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
Get Help + Support - Dynamics | Microsoft Docs

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah

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