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Customer experience | Sales, Customer Insights,...
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Flow (Power Automate) Login in Dynamics not possible

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Posted on by Marcel Maier 60

Hi,

we are facing a weird issue when our users try to use "run a flow" on the entity forms. Usually via Single Sign on they see their flows and can run them for the current record.

Since friday they are first promted to "Login to Flow" .

pastedimage1624535675625v3.png

This will open a window "Login to Flow" but the window stays empty instead of prompting for credentials.

pastedimage1624535563063v1.png

In the browser consol I can see errors regarding authentication exceptions.

----

? Message Handler: Failure Response AttemptToSilentlyAuthenticate: Silent authentication failed Response:

 "Authentication failed, please authenticate at the provided Url"

Failed to read the 'sessionStorage' property from 'Window': Access is denied for this document.

 Failure Response AttemptToSilentlyAuthenticate: Silent authentication failed Response:

----

So there is something wrong with passing the credentials from flow.microsoft.com to dynamics.

Important: This is working fine for Google Chrome but not for Microsoft Edge.

So I tried changing settings for Microsoft Edge (3rd party cookies are allowed,...) but I can't get it to work.

Are there any other settings in the Edge Browser that could block the login?

  • Marcel Maier Profile Picture
    Marcel Maier 60 on at
    RE: Flow (Power Automate) Login in Dynamics not possible

    Hello,

    how is that a possible reason? It's working in chrome but not in edge. So licensing really can't be a reason.

  • Suggested answer
    gupta.ambar2009@gmail.com Profile Picture
    gupta.ambar2009@gma... 797 on at
    RE: Flow (Power Automate) Login in Dynamics not possible

    Hi,

    One of the possible reason is , License .

    check whether user has per app plan or per use plan . if its per app then user can access only one app , if its user per plan then user can access power apps component as well

  • Marcel Maier Profile Picture
    Marcel Maier 60 on at
    RE: Flow (Power Automate) Login in Dynamics not possible

    Thanks for the suggestion. I already tried clearing the cache. Now I also tried it in a private window. Still the same issue with both.

  • Suggested answer
    Ayaka Iwai Profile Picture
    Ayaka Iwai on at
    RE: Flow (Power Automate) Login in Dynamics not possible

    Can you check if it works when using private browse or clear cache?

    I suggested to raise support ticket with fiddler trace if the issue isn't resolved.

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