Organization Insights on Dynamics 365 GOVERNMENT Cloud

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We are attempting to install Organization Insights on current version of Dynamics 365 CRM Government Cloud and can't see the Organization to Install to. Is this solution not available for Government Cloud right now?, and if not does anyone know the estimated timeframe to be available?

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CRMster

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M I Mostafa 4,257 on at

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Which Dynamics 365 version do you have? Organisation Insights have a minimum supported platform version of 8.1.1.

You can see the version requirements here:

appsource.microsoft.com/.../mscrm.04931187-431c-415d-8777-f7f482ba8095

It might be that you have a previous Dynamics 365 version and that you need to upgrade your Dynamics CRM instance

to the later version.

Have a look at this TechNet article to find out which version you have and how to upgrade it:

technet.microsoft.com/.../dn308237.aspx

Hope this helps! If you found my response helpful, please mark "yes" to confirm it helped you.

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VW@IOT 20 on at

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We have the same experience. Our instances are all version 8.2.1, and I'm a global administrator.

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Community Member on at

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I've seen the same thing with Gov't cloud clients on xxxxxx.crm9.dynamics.com. They always seem to be a bit behind on new features, perhaps for audit or security reasons?

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