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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Approved Pending vendo...
Finance | Project Operations, Human Resources, ...
Suggested answer

Approved Pending vendor invoice but post button disabled

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Posted on by real_ashwin 1,225

Hi experts,

I have an issue in AX 2012 R3 (CU10) where in a pending vendor invoice (from PO) is created and approved via workflow yet the post button is disabled. 

This happens rarely the workaround so far has been to delete the entry, recreate and submit again which works. However i need to find out root cause and if there is a simple way we can edit the pending invoice so the users dont have to redo their work.

The existing setup does not have GRN but has 2 way matching enabled with workflow on PO invoice. I have a feeling it is to do with the paramid field as after recreating the record the vendInvoiceInfoTable the paramid field is blank (earlier it was filled) however i am unaware of the use of this field.

Any help would be most appreciated.

Thank you for your time.

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  • Suggested answer
    OsmanIstanbul Profile Picture
    OsmanIstanbul 2,818 on at
    RE: Approved Pending vendor invoice but post button disabled

    Hi Ashwin,

    are you able to open these pending invoices? maybe has it stayed open already by another user. if this is the case, then this user should open it (recover form will open), after recover, the problem will solve.

    Best

  • real_ashwin Profile Picture
    real_ashwin 1,225 on at
    RE: Approved Pending vendor invoice but post button disabled

    I am not using budgeting and its not project related.

  • Suggested answer
    MM-20051452-0 Profile Picture
    MM-20051452-0 on at
    RE: Approved Pending vendor invoice but post button disabled

    Hi Ashwin,

    Thanks for raising the question, however to provide a proper solution we strongly recommend to submit Service Request directly to Microsoft Support team with a pending invoice cannot be posted for debugging and trying to identify the root cause.

    In addition, a similar issue have been detected before linked to Project Invoice Proposals: fix.lcs.dynamics.com/.../Details

    Regards,

    Momen Mansour

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