Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Unanswered

Inventory List for Customers

(0) ShareShare
ReportReport
Posted on by 40

Hi All,

Just wanted to get some advice. I am looking to add the ability to store customer assets/inventory against their customer account. In short i want to be able to add items such as phone systems, CCTV and access control units etc and store their serial numbers, MAC addresses, date purchased whether it is covered under support contract etc and then be able to run reports to show all customers that have a specific item etc. What would you say is the best way to achieve this please?

Thanks

Gary

  • RE: Inventory List for Customers

    Hello Gary,

    I hope you are well and safe.

    Basically, I would say you can create a custom entity, define the desired fields and build a relationship between the customer entity and Account.

    Articles:

    Create an entity
    Create and edit relationships between entities

    Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans