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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Can't Assign Alert...

Customer experience | Sales, Customer Insights,...

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Can't Assign Alerts in Customer Voice to Users

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Posted on by Community Member

Hello,

when working with alerts in Customer Voice I can't assign an alert to a user. I can see the alerts and open the interface to assign a user. However when I type in the Email of the user I can't click the assign button.

Any ideas?

The users are not in a distribution list.

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Welly Lee Microsoft Employee on at

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Hi -- can you confirm that the alert is assigned to a user inside your organization (has AAD email account)? If so and still experiencing the issue, please send us your tenant ID and survey link to customervoice@microsoft.com and we can take a look.

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