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Finance | Project Operations, Human Resources, ...
Suggested Answer

From Functional User CAL to Enterprise User CAL

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Posted on by 5

Hello, 

Can I convert/upgrade existing Functional User CAL licenses to Enterprise User CAL , even thru a certain coefficient ? My client has AX2012 R3

Thanks

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  • Suggested answer
    Herbie @ Microsoft Profile Picture
    on at

    Referencing download.microsoft.com/.../microsoft-dynamics-ax-2012-r3-licensing-guide.pdf  on the top of page 4, there is the following:  

    Note: You can upgrade CALs to a higher level by acquiring additive CALs. For example, to upgrade from the Self

    Serve CAL to the Task CAL, you can acquire the Task Additive CAL.

    So, I would presume that this is possible. Go ahead and contact your partner / account executive and see what can be achieved.

  • Ahmed D Profile Picture
    5 on at

    Thanks, that helps a lot.

    is it possible de convert existing CALs to convert existing Licenses to a higher profil ?

    eg : 36 x   Functional User CAL - Limited Upgrade (Named User) to 12 x   Enterprise User CAL (Named User)  ?

  • André Arnaud de Calavon Profile Picture
    301,088 Super User 2025 Season 2 on at

    Hi Ahmed,

    I would suggest to contact your partner. They should be able to guide you with this question.

  • Ahmed D Profile Picture
    5 on at

    Hi André,

    I am a Microsoft Partner and looking for guidance  from experts in this Forum.

  • André Arnaud de Calavon Profile Picture
    301,088 Super User 2025 Season 2 on at

    Hi Ahmed,

    In that case, contact your partner account manager from Microsoft. On the forum, you will mostly find functional and technical volunteers, not license experts.

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