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Finance | Project Operations, Human Resources, ...
Suggested answer

From Functional User CAL to Enterprise User CAL

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Posted on by 5

Hello, 

Can I convert/upgrade existing Functional User CAL licenses to Enterprise User CAL , even thru a certain coefficient ? My client has AX2012 R3

Thanks

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,516 Super User 2025 Season 1 on at
    RE: From Functional User CAL to Enterprise User CAL

    Hi Ahmed,

    In that case, contact your partner account manager from Microsoft. On the forum, you will mostly find functional and technical volunteers, not license experts.

  • Ahmed D Profile Picture
    Ahmed D 5 on at
    RE: From Functional User CAL to Enterprise User CAL

    Hi André,

    I am a Microsoft Partner and looking for guidance  from experts in this Forum.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,516 Super User 2025 Season 1 on at
    RE: From Functional User CAL to Enterprise User CAL

    Hi Ahmed,

    I would suggest to contact your partner. They should be able to guide you with this question.

  • Ahmed D Profile Picture
    Ahmed D 5 on at
    RE: From Functional User CAL to Enterprise User CAL

    Thanks, that helps a lot.

    is it possible de convert existing CALs to convert existing Licenses to a higher profil ?

    eg : 36 x   Functional User CAL - Limited Upgrade (Named User) to 12 x   Enterprise User CAL (Named User)  ?

  • Suggested answer
    RE: From Functional User CAL to Enterprise User CAL

    Referencing download.microsoft.com/.../microsoft-dynamics-ax-2012-r3-licensing-guide.pdf  on the top of page 4, there is the following:  

    Note: You can upgrade CALs to a higher level by acquiring additive CALs. For example, to upgrade from the Self

    Serve CAL to the Task CAL, you can acquire the Task Additive CAL.

    So, I would presume that this is possible. Go ahead and contact your partner / account executive and see what can be achieved.

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