For example technician normal working hours is setup from 9:00 to 18:00 (other time is overtime).
Technician was travelling to the object from 17:00 to 18:30, then working in the object from 18:30 to 19:30.QUESTION1: In this case booking journal will looks as below?17:00-18:00 Travel18:00-19:30 Overtime
Technician was travelling to the object from 16:00 to 17:00, then working in the object from 17:00 to 19:00.QUESTION2: In this case booking journal will looks as below?16:00-17:00 Travel17:00-18:00 Working Hours18:00-19:30 Overtime
Thank you for help!
Both of your assumptions are correct. Within working hours the journal is split into travel and work, outside working hours everything is considered overtime. (ignoring business closure here....)
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