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Microsoft Dynamics AX (Archived)

Document handling is inactive for this user

Posted on by Microsoft Employee

hi, I dont have Document handling button enabled on my Employee form. I have referred some blogs and checked but it didnt work.

In active document tables form , i have selected emplTable also but not worked.

Anyone pls help me out.

*This post is locked for comments

  • Chandu Naresh Profile Picture
    Chandu Naresh 982 on at
    RE: Document handling is inactive for this user

    Before you run the CIL, stop all the AOS and take a backup

    on the AOT, you will find "Generate full CIL" button, click on this and it takes a few hours to complete the CIL.

    You will need down time of atleast 4-5 hours to perform this task.

    in most of the cases, this will solve the issue. if this does not resolve let us check.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document handling is inactive for this user

    hi naresh,

    its not for a particular user, even i have admin rights its disabled for me also.

    how to run CIL pls let me know..

  • Chandu Naresh Profile Picture
    Chandu Naresh 982 on at
    RE: Document handling is inactive for this user

    Hi lakshmi,

    If this is only for a particular user, Please check the permissions under the security.

    If it is for all the users,Check your license and run a full CIL. This will help solve the issue

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document handling is inactive for this user

    hi,

    1. I have setup archive directory path

    2.I have checked the Use active documents tables

    and there are many document types defined

    And below is the code i have on Empl form methods:

    void SAREnableDisableDocumenthandlingButton()

    {

       SysDictMenu sysDictMenu;

       ;

       sysDictMenu = SysDictMenu::newMenuItem(menuItemDisplayStr(EmplTableDetails), MenuItemType::Display);

       if (sysDictMenu.rights()  < AccessType::Edit || curExt() == SARDEvGeneralParameters::find().MainCompany)

       {

           infolog.docuHandlingActive(false);

       }

       else

           infolog.docuHandlingActive(true);

    }

  • Iulian Cordobin Profile Picture
    Iulian Cordobin 8,201 on at
    RE: Document handling is inactive for this user

    Couple more things to check in Organization administration/Document Management:

    1) in Document management parameters that you have setup an "Archive directory"

    2) in Document management parameters that you have unchecked the "Use Active document tables"

    3) in Document Types that you have at least one document type defined.

    I would say #3 is quite important.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document handling is inactive for this user

    hi,

    this button has been grayed out on most of the forms we have and not for a particular record.

  • Douglas Noel Profile Picture
    Douglas Noel 3,905 on at
    RE: Document handling is inactive for this user

    Hi,

    one simple question: Is this button always greyed out? or only in this form on that record?

    maybe there is an overriden method docCursor on the formRun? which returns null

    regards

    Douglas

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document handling is inactive for this user

    yes i have checked this....

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Document handling is inactive for this user

    hi,

    The Document handling button on the tool bar has been disabled(grayed out).

    i want that to be enabled to attach the documents.

  • Suggested answer
    RE: Document handling is inactive for this user

    Is document handling enabled for the user in User options under fast tab "Miscellaneous"?

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