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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Slow problem
Microsoft Dynamics NAV (Archived)

Slow problem

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Posted on by Community Member

Dears

Iam used nav2009 version. it has very slow at customer seletion time(customer list)

i need helpp from any body pls

regards

Safeek

*This post is locked for comments

  • Verified answer
    Community Member Profile Picture
    Community Member on at
    RE: Slow problem

    Dear Sandeep,

    overdue amount calculation vl take time

  • Community Member Profile Picture
    Community Member on at
    RE: Slow problem

    Hello Safeek,

    what's the issue? pls share.........

  • Community Member Profile Picture
    Community Member on at
    RE: Slow problem

    problem is solved

    regards

    safeek

  • Suggested answer
    Tharanga Chandrasekara Profile Picture
    Tharanga Chandrasekara 23,116 on at
    RE: Slow problem

    Please answer following questions so that we can provide you a solution.

    01. How long it takes to load the customer list?

    02. Is it happen all the time you load and then work perfectly ok or does it happen every time you scroll down the list?

    03.How many customers are displayed in the list at a one time?

    As jonathan said please check are there any modifications done to Customer list.

    Specially check are there any calculations or lookup fields are added to customer list.

  • Suggested answer
    keoma Profile Picture
    keoma 32,727 on at
    RE: Slow problem

    then check if customer list was customized (bad, slow code). compare with original version from cronus database.

    other chance. start sql profiler, run customer list, check sql profiling log for long run statements.

  • Community Member Profile Picture
    Community Member on at
    RE: Slow problem

    network ok.ping is perfect,also problem in server

    we start NAV just 2 month ago

    item list,vendor list get quickly only customer list vl take timt

  • keoma Profile Picture
    keoma 32,727 on at
    RE: Slow problem

    first check network and database settings.

    check also if there is enough file space on the drive where the database is located.

    check size of db log file, eventually shrink it.

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