Hi all,
I'm wondering about the behavior of the following field in DyMa and need to know more about the logic required, which we are selling our clients(...):
followemail >> OOB description of Microsoft: "Information about whether to allow following email activity like opens, attachment views and link clicks for emails sent to the contact." We are talking about a boolean with the following attributes: "Allow" & "Do not Allow"
Our clients want to be able to decide, whether E-Mail activities of clients and interests are stored in the Insights integration or not.
But, if the trigger is set on "Do not Allow" on several contacts (whether if new or existing customers & additionally a deleted browser cache) and we are using them in multiple, completely independt customer journeys, data are generated in the customer Insights on every single contact.
There exist a very similar field called:
"msgdpr_donottrack" >> OOB description of Microsoft: "Select whether contact allows tracking interaction data. If Do Not Allow is selected, Microsoft Dynamics 365 will not save interaction data for the contact." (same attributes)
, which is working flawless.
it would be great to get some help in regards to the stated field, so we can deliver the functionality.
Thanks in advance!
Sören
