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Issues scanning

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Posted on by Jeremy Frost

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We are using GP 2019 (18.2.1036) and Fijitsu scanners, using a twain driver. Scanner works fine outside of GP. When attempting a scan within GP, it locks up the scanner and GP, have to kill the process. After that, the scanner does not work until we re-install the driver (reboot does not resolve). Are there any known issues with scanning with GP 2019 using a twain driver?

Jeremy

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Microsoft Dynamics GP

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Jeremy Frost 5 on at

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We are also on windows 10 2004.

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