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Error with Dynamic Docs

Posted on by 5

We have been unable to download Dynamic Docs for 2 days now.  The following error is shown:

Error : 500: : An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute):  DDPdf.DocsPdf: System.Exception: Unable to connect to the remote server

Is there anything we need to do to rectify this as we are unable to attached PDF invoices to customer emails at present.

Thank you for your help with this issue.

  • SWS Broadband Profile Picture
    SWS Broadband 5 on at
    RE: Error with Dynamic Docs

    We had to contact Microsoft direct and ask them to rectify issue.  Normally caused when there is an update of software.

  • Cyrano732 Profile Picture
    Cyrano732 10 on at
    RE: Error with Dynamic Docs

    Have you got an answer for this? I am experiencing the same problem! :(

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Error with Dynamic Docs

    Hello,

    That looks like something custom so my recommendation is to get in touch with Vendor who provided you with this solution if it is ISV/or developer who developed it.

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