This is my first install with AX, and w're having real issues with the global address book. This is a multi company install with 14 companies.
I used the Global Address Books white paper to import the vendors for the first company. Everything seemed to come across OK. I can go into the Global Address Book in that company, and I can see the vendor, but there are no address or communication details. I did the import logged in to that company.
If I log into another company, there are no address or communication records visible in the other company. I can see the vendor fine in the GAB, there's just no details.
Yet if I go into the DAT company, and look in the Global Address Book, I can see all the details. So why are the records visible here, and not in the other companies? I checked the relationships and all those records are showing as 1 (shared) on the SQL database. So they should be available to all the companies.
If I go into a company, and load a new vendor into the GAB in that company, then set up the vendor, it pulls all the details in to the vendor's address tab - but only in that company. If I try to add an exisitng address book record as a vendor in any company other than the originating one, then no address or communication info is attached to it. Frustrating!
Does anyone have any idea what I can do to to make these records available in all companies? I've synced the database, it doesn't make any difference. I don't want to add to many more vendors before I get this sorted out.
Regards, Allison.
