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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / New Install CRM 2016: ...
Customer experience | Sales, Customer Insights,...
Answered

New Install CRM 2016: How to add users?

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Posted on by KNERDY 10

I am a Linux Server person, than a Windows one. So I am a bit clueless with Windows Server.

So I have installed Dymanics CRM 2016 (On Server 2012 R2) using this guide:  https://www.crmviking.com/2016/02/installing-dynamics-crm-2016.html

All went well with that installation

So, the guide mentions nothing about adding additional users.

So I find this documentation:

https://support.microsoft.com/en-us/help/3036179/microsoft-dynamics-crm-installations-updates-and-documentation

https://docs.microsoft.com/en-us/dynamics365/

Both of those also fail to mention how to add users, thus is useless with that.

I tried adding a new user to Active Directory, but upon trying to log in, I see the following message:

No Microsoft Dynamics CRM user exists with the specified domain name and user ID

Thanks for any help.

  • KNERDY Profile Picture
    KNERDY 10 on at
    RE: New Install CRM 2016: How to add users?

    Thanks for the fast and informative reply.

    I see to add even more users, one still has to add users in Active Directory first.

    Thanks again for the help!

  • Verified answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: New Install CRM 2016: How to add users?

    Hello,

    In order to add a new user to CRM you have to do following:

    1. Log in to CRM using the user you used to install CRM (it will have an access to CRM by default with admin privileges).

    2. Go Settings -> Security -> Users.

    3. Click "New User" -> in the window that pops up enter Domain name of the user -> some data from AD like First Name/Last Name and email should be populated from the AD. Click Save.

    4. Once user is saved - click "Manage Roles" at the top of the user's form and give user some role.

    After that your new user should have possibility to log in.

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