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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to prevent Google Chrome Incognito stop loading third party cookies?(chat widget)

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Posted on by 157

Hi there,

The chat widget is not loading on Google Chrome Incognito Mode as it's a "third party cookies".

Third-party cookies must be allowed to access Live Chat            LiveChatWidgetScripts.min.js
t.checkStorageAvailability	@	LiveChatWidgetScripts.min.js:2

How to prevent Google Chrome Incognito Mode stop loading the chat widget?

Kind regards,


Fernando

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi Fernando,

    There is a setting in "Privacy and security" tab of the Chrome browser.

    You can search for "Cookies" in the search bar.

    Click the "Cookies and other site data" option.

    Then select “Allow all cookies”.

    Then restart the browser and the chat widget will no longer be stopped loading.

    pastedimage1652930080085v1.png

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