RSO use facility calendar

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Posted on by Rchrd

I know that Requirement Groups are not supported with the RSO. But are there any other options where you have a location\facility which is closed on mondays and a bookable resource has a workschedule from monday to friday, that the requirement may not be booked on monday? Workorders are created 60 days in advanced of the due date.

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Leah Ju Microsoft Employee on at

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RE: RSO use facility calendar

Hi Rchrd,

Maybe you can use locked booking with a window on full monday.

RSO is rather strict - if you need 6 hours, RSO will need to find a single slot of at least 6 hours.

Resource Scheduling Optimization will always include locked bookings as part of the optimized schedule.

Please refer to the following link for more details:

https://learn.microsoft.com/en-us/dynamics365/field-service/booking-lock-options