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Customer experience | Sales, Customer Insights,...
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Power BI, how handel Lickert question

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Posted on by 5
Hello, everyone,

I have a question about the Lickert questions. How can I query these correctly in Power BI. Does anyone have an approach how these can be displayed correctly?


Regrads Peter

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  • thebruuu Profile Picture
    422 on at

    Hi Peter

    CustomerVoice engineer went for quite a peculiar solution as for Likert ( as for other type of questions), as choices and answers do not have  identifiers

    We managed at our company to put in place a reporting solution, but as soon as you go for non trivial requirements the complexity of the task becomes terrible

    When it comes to Lickert you have two issues : questions AND Choices/Answer

    What is your problem? May you please elaborate?

    Regards

    Bruno

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