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Expense report invoice

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Posted on by CU15041620-0

In D365 F&O, Expense Management module — when an expense report is approved and reaches the appropriate status, an invoice should be automatically created in Open Vendor Invoices.

I have multiple environments where this process works as expected. However, in one specific environment, it’s not working.

Can someone advise on how to fix this and what settings or configurations I should check?

Thank you in advance.

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Dynamics 365 Finance

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Adis 6,064 Super User 2025 Season 2 on at

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Hello,

Is it not working in a production or sandbox environment? If it is not working in a sandbox environment, I would suggest just to copy a prod or sandbox db to that environment where it is not working.

Can you explain a bit or show via screenshot how you trigger the creation of the pending vendor invoices?

I know there are batch jobs that periodically create invoices related to projects, however, I havent seen the same for pending vendor invoices, unless its a intercompany customer invoice (see below) that is created and posted automatically, which then uses the standard business process of creating a pending vendor invoice in the other legal entity. If that is the case, then the creating and posting of intercompany customer invoice is not set up.

Kind regards, Adis

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Morgan Bazin 95 on at

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My initial thought is the payment method selected isn't setup with the offset account of worker.

Check the underlying transaction vouchers. In Expense management, go to Process expense reports, All expense reports, find the report, open it, then select subledger journal. That should give some more visibility into what's happening.

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Abhilash Warrier 5,426 Super User 2025 Season 2 on at

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Hi,

Please find below observations -

The payment method selected might not be correctly linked to the worker's offset account.

Ensure the relevant batch job is running.

If this issue occurs in a sandbox environment, consider copying a working database from another environment.

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