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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / PR workflow stopped er...
Microsoft Dynamics AX (Archived)

PR workflow stopped error: Participant token does not resolve to any user

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Posted on by Johnny 6,449

Hi,

I have the below error message:

Stopped (error): X++ Exception: Participant token 'Req exp reviewers' does not resolve to any user
at SysWorkflowParticipantProvider-resolve
SysWorkflowParticipantProvider-resolveParticipants
SysWorkflowServiceProvider-resolveParticipant
SysWorkflowQueue-resume


In "Procurement and sourcing --> Setup --> Policies --> Purchase requisition expenditure reviewers" I have selected Financial dimensions "Cost center" checkboxes for the entity where I create the PR and I have this dimension on my worker.

What should I check?

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  • martingg_ Profile Picture
    martingg_ 60 on at
    RE: PR workflow stopped error: Participant token does not resolve to any user

    Hello ive got same problem

    Stopped (error): SysWorkflowQueue-resume X++ Exception: Participant token 'PO_REQUESTER' does not resolve to any user at SysWorkflowParticipantProvider-resolve SysWorkflowParticipantProvider-resolveParticipants SysWorkflowServiceProvider-resolveParticipant SysWorkflowQueu

    user got connections with worker, worker with dimensions etc. any idea?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: PR workflow stopped error: Participant token does not resolve to any user

    Hi,

    Try assigning the dimension owner (under GL > Dimensions > Dimension values > Owner).

    If already owner is assigned, please make sure User and Employee/Worker relation exists

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: PR workflow stopped error: Participant token does not resolve to any user

    Try assigning the dimension owner (under GL > Dimensions > Dimension values > Owner). 

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,933 Super User 2025 Season 1 on at
    RE: PR workflow stopped error: Participant token does not resolve to any user

    Hi,

    Check the workflow setup who will get the assignments. What is the assignment condition?

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