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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / IF statement comparing...
Customer experience | Sales, Customer Insights,...
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IF statement comparing two fields

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Posted on by Cdeyes89 47

Hi all,

I'm inputting an if statement into my email but want to compare the value of one field to another in the system, whilst I get no errors when setting the logic up, the output is blank in tests where it should be showing the information. The below is an example of the code I'm using. Is there a way to make this work, or is it impossible to compare the values in two fields and only show dynamic content if they match?

{{#if ( eq contact.A contact.B)}}
    THIS IS A TEST
{{/if}}

Thanks, Charlie

  • Josh - Microchannel Profile Picture
    Josh - Microchannel 45 on at

    Hey Charlie,
    This is perfectly valid logic. I also created a test scenario setting both the contacts first name and last name as the same value and using the following statement to display text if they match.

    {{#if (eq contact.firstname contact.lastname)}}
You have a match!
{{/if}}

    "You have a match!" only displays when the two fields have an exact match. This is also case sensitive.

    Please check the fields are of the same data type and you are using the field logical name.

    Looking forward to hearing how you go.

    All the best,
    Josh

  • Suggested answer
    Josh - Microchannel Profile Picture
    Josh - Microchannel 45 on at

    Hey Charlie,

    This is perfectly valid logic. I also created a test scenario setting both the contacts first name and last name as the same value and using the following statement to display text if they match.

    {{#if (eq contact.firstname contact.lastname)}}
You have a match!
{{/if}}

    "You have a match!" only displays when the two fields have an exact match. This is also case sensitive.

    Please check the fields are of the same data type and you are using the field logical name.

    Looking forward to hearing how you go.

    All the best,
    Josh

  • Leco Lv Profile Picture
    Leco Lv Microsoft Employee on at

    Hi partner,

    Josh is right. it is possible. hope this link helps you.

    https://docs.microsoft.com/en-us/dynamics365/marketing/dynamic-email-content#conditional-statements-and-comparisons

  • slx Profile Picture
    slx 386 on at

    thank you, do you know if you can search and compare values in an array/iteration [tag:each] ?

    example [tag:each] returning 3 values, compare array[0] with array[1]

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