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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / On-premise v_9.0.8 app...
Customer experience | Sales, Customer Insights,...
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On-premise v_9.0.8 app showing wrong name for related entities on account in another language than base language

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Posted on by Javed Iqbal 85

Our deployment is in danish base language where we have english language pack installed.

Name of related records on account gets shown correct upto 11 and than rest are just shown "Dialog session". when we click on them the associated view shows the correct related entity name.

Everthing works fine with base language on classic or Ui interface of app.When language is English everthing works in the classic interface but not in the app.


We have tried changing form navigation and translations but no luck. see the attached image for details. We also tried adding relations to the Sales section but they don't even gets shown there.

8345.pastedimage1591803249884v1.png

  • Javed Iqbal Profile Picture
    Javed Iqbal 85 on at
    RE: On-premise v_9.0.8 app showing wrong name for related entities on account in another language than base language

    we raised a ticket on this with MS and they mean this will be fixed in upcoming updates. Probably in the last quarter of 2020 though it is not fixed in the latest update 0.21 yet.

  • Suggested answer
    Alexandre Murtinheira Profile Picture
    Alexandre Murtinheira on at
    RE: On-premise v_9.0.8 app showing wrong name for related entities on account in another language than base language

    Hello Javed,

    Thank you for your questions.

    Regarding this specific issue we would like to advise you to raise a support ticket, in order to we can have a look and troubleshoot the incorrect translation labels.

    Let us know if you have further questions.

    Best Regards.

    Thank you for using Microsoft Dynamics 365 Communities,

    community.dynamics.com/.../dynamicscrmsupportblog

    Dynamics CRM Support Engineer - Customer Engagement

    Microsoft

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