Sales to purchase order process error

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Posted on by Community Member Microsoft Employee

Hello,

I have been trying to troubleshoot Microsoft Nav 2015 to do simple sales order to purchase order (drop ship) without using the reconcile worksheet. When I go to click order> dropship> purchase order this error pops up

"purchase order number must have a value in sale line: doc type: order doc: 1015 line 10000. It cannot be zero or empty." I realize this is asking to populate an item line; however, where do I go to populate it and fix it to where it will generate a purchase order from the sales order that I currently in.

Thanks.

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Community Member Microsoft Employee on at

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RE: Sales to purchase order process error

Thank you so much, Vishal. It turns out I had mixed up the processes for Directly and Indirectly. I had forgotten I had done directly the first time, and missed that step.
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Community Member Microsoft Employee on at

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RE: Sales to purchase order process error

Have you created the Purchase Order first (Manually or using requisition) - as suggested above?

Directly: [View:https://msdn.microsoft.com/en-us/library/hh173615(v=nav.80).aspx]

InDirectly: [View:https://msdn.microsoft.com/en-us/library/hh172860(v=nav.80).aspx]

Once you create the purchase order, you can view the created purchase order by the option mentioned by you.

That option is not meant to create the purchase order, instead it is used to open the purchase order, which is been already created by following above mentioned methods in the link.

Hope this helps.
Community Member Microsoft Employee on at

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RE: Sales to purchase order process error

Thank you Vishal, but I am supposed to be able to go to the lines in the SO, click on Order, select Drop Shipment, then select Purchase Order (in the image below)

.

When I do that I get the above error. This worked at one time, and now no longer does, so I am trying to figure out what went wrong.
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Community Member Microsoft Employee on at

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RE: Sales to purchase order process error

Hi,

You need to create the Sales Order first, select the proper purchasing code, enter related details and release the sales order document.

Now, go to Purchase Order > Select Vendor > Select Sell-To Customer > Get Sales Order and create the drop shipment Purchase Order. Alternatively, you can create the drop shipment purchase order automatically using requisition lines.

This will have purchase order reference updated in Sales Order form.

So, now when you again go back to sales order form. Click on Order > Drop Shipment > Purchase Order. This would open the purchase order form.

Hope this helps you.

Best Regards,

Vishal Salot
Community Member Microsoft Employee on at

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RE: Sales to purchase order process error

Did anyone actually ever solve this? I have the same problem. I am in a Sales Order. I have added a line item and chosen my Purchasing code for Drop Ship I have chosen a QTY of 1, have a QTY to chip and a QTY to invoice of 1. My Drop ship box is checked. My order is approved and released. I click on Order>Drop Shipment>Purchase order. And I get

I made an order previously that looked exactly the same and was able to make this work. But now I can't and I would appreciate any help as to where to look.
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keoma 32,675 on at

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RE: Sales to purchase order process error

for creating drop shipments follow

msdn.microsoft.com/.../hh173599(v=nav.80).aspx
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Suresh Kulla 43,745 on at

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RE: Sales to purchase order process error

William,

It does create purchase order from the sales order, the method you are using is direct method in which you have to create purchase order manually by populating vendor and customer no. you have on sales order then you choose the sales order from Get Sales Order function then it will pull the lines from the sales order to the purchase order.

If you use method indirect that is requisition worksheet and it will do the header and lines for you.

Check this link

http://www.archerpoint.com/blog/Posts/drop-shipments-vs-special-orders-linking-sales-orders-purchases
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RE: Sales to purchase order process error

Suresh,

I want to create a dropship purchase order FROM the sales order I have created. Not the other way around.
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Suresh Kulla 43,745 on at

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RE: Sales to purchase order process error

William,

The action you are trying to use is to view the purchase order if it was already created but not to create the purchase orders, to create drop ship purchase orders follow the below procedure, the link also as other links at the bottom for creating purchase orders

msdn.microsoft.com/.../hh173615(v=nav.90).aspx
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RE: Sales to purchase order process error

I have a purchasing code that has a checkmark in the drop shipment field. it still is giving me this error. I am trying to figure out if this button can work or if I have to use the requisition work sheet.