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Customer experience | Sales, Customer Insights,...
Suggested Answer

Automated Email Contacts / Accounts with Sequences

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Posted on by 35

Can you you not send automated emails through contacts and account-based sequences? I've only seen automated email step option for leads and opportunities.

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  • Suggested answer
    Leco Lv Profile Picture
    on at

    Hi partner,

    I think this is by design, there is currently no official documentation that specifically describes that sequences of record type contact and account can send automatic emails.

    This new feature is designed to convert prospects into customers, so it may only target the two types of leads and opportunity.

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