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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Grid view is not showi...
Customer experience | Sales, Customer Insights,...
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Grid view is not showing data

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Posted on by Community Member

I am using dynamic CRM 2016.

I have created a view which is showing data into query result but not showing data into Grid view. 

How i can figure out the root cause why data is not showing into Grid view.?

6131.dd.PNG

Regards

Atiour

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: Grid view is not showing data

    Hi Mohammed,

    Do I get you right that you are pinpointing the problem to view rendering? In this context that was a problem for Dynamics version prior to 2016. You use the 2016 version, right?

    What settings do you have in this form?

    pastedimage1585299228908v1.png

    What is your default view? Do you have any problems with the data display when you access this view directly?

    Kind regards, 

    Thijs van der Klei

  • Community Member Profile Picture
    Community Member on at
    RE: Grid view is not showing data

    Hi Thijs van der Klei,

    I have created another new view. If I keep Kontaktprotokolle all field data is showing in to view.

    But if I keep the relational field of Account data is not showing in to view.

    I am getting data on the query but not in view. Problem on view rendering for the relational field.

    Regards

    Mohammad

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: Grid view is not showing data

    Hi Mohammad,

    When you implement an editable grid on an entity like account, can you reproduce the problem? If it works fine there, it has got to do with the specific entity 'Kontaktprotokolle'.

    Kind regards,

    Thijs van der Klei

  • Community Member Profile Picture
    Community Member on at
    RE: Grid view is not showing data

    Hi Thijs van der Klei,

    If I go to another view I can see the record. I also attached editable grid control settings.

    Regards

    Mohammad

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: Grid view is not showing data

    Hi Mohammad,

    Thanks for the screenshot and the additional information. What happens when you toggle back to the read only grid? (Show as > Read only grid)?

    Could you give me the settings of the Editable Grid Control?

    Kind regards,

    Thijs van der Klei

  • Community Member Profile Picture
    Community Member on at
    RE: Grid view is not showing data

    Hi Thijs van der Klei,

    Yes this is Editable grid.

    I have attached screenshot into my main post.

    Regards

    Mohammad

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: Grid view is not showing data

    Hi Mohammad,

    Could you please provide a screenshot? Is it an editable grid?

    Kind regards,

    Thijs van der Klei

  • Community Member Profile Picture
    Community Member on at
    RE: Grid view is not showing data

    Hi Thijs van der Klei,

    I am using View, not in any form. I have a form and the form has a customer view.

    Thanks

    Mohammad

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: Grid view is not showing data

    Hi Mohammad,

    Are you using a sub-grid on a form? In that case, please check the sub-grid properties. In Display > Data Source > Default View you can find out which view to review.

    Kind regards,

    Thijs van der Klei

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