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Service | Customer Service, Contact Center, Fie...
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Portal app not loading after creating new portal with already existing record

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Posted on by Microsoft Employee

Hello team,

We recently migrated from one environment to other but after copying the data the portal apps werent there but portal management app was there. We decided to create new portal app and use already existing record from portal management app. After creating the portal when i am trying to open it, it is showing error as below.

pastedimage1637917470932v1.png

So i have two questions as i am unsure about this:

1) does portal app not come when we copy the environment to other environment?

2) If so, why after using the already existing record it is showing error?

(there are two portals in our environment, one was created successfully and other is showing issues)

Do i need to add something else? Please let me know if i missed something

Thanks

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi Kavish ,

    You can migrate portal configurations as following link:

    Migrate portal configuration - Power Apps | Microsoft Docs

    Migrating Power Apps Portals to a Different Environment (Tutorial) - YouTube

  • Suggested answer
    CRMJetty Profile Picture
    3,514 on at

    Hello Kavish vaidya,

    Pls refer this article,

    https://www.cnblogs.com/lingdanglfw/p/14536977.html

    https://everyday.cc/powerapps/learning/videos/progmatic-works-migrating-power-apps-portals-to-a-different-environment-tutorial/

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365.

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