Improve web app performance in CRM 4.0

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Posted on by CGFleischmann

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Hi:

so I’m usimg ancient CRM on even more ancient OS and recently noticed a weird performance issue. Here’s everything we know so far:

1. Changed format of names from “First then Last” to “Last, First Middle”

2. Manually updated all contacts by going one by one, deleting first name, saving, re-entering first name, then saving again.
3. Get a “Internet explorer cannot display the web page” error when opening contacts, accounts, or other records

what I’ve done to fix it:

1. Open IIS manager

2. Go to site properties > ASP.NET tab

3. Edit settings

4. Adjust time out from 300 to 2100.

5. Restart IIS

While this does indeed get that error message to go away, I wind up now with rather slow times for my accounts, contacts, or any other record. Does anyone have any suggestions on how to optimize performance?

Environment:

OS: Windows Server 2003 R2 With SP2

SQL: SQL 2005 with SP4

CRM: CRM 4.0 enterprise with no updates

RAM: RNges 512 MB to 4 GB

client access method: Terminal Server 2003 with IE 8.0 pointing to CRM1.WINX-CESD-US.local/icare

the terminal server has 4 GB of RAM

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Gustavo Longo on at

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Hello Carly,

This scenario is totally unsupported.

Would say to migrate for newest versions and work together with Support team to optimize the performance.

Regards,

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CGFleischmann 208 on at

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Hi:

Thank you for the response, unfortunately it is not possible for me to migrate to the newest versions for any reason due to medical issues and cost. As a result, I’m stuck in 4.0 land for the rest of my life.

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Guixon 5 on at

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Performance improvement is always a costly process that requires a significant amount of time and effort. In our team, most of the work is done by the js node team devbrother.com/.../node of course, specialists use other frameworks besides working with the backend. The advantage of this distribution is that our cooperation helps to save time on finding the right specialists, we always have access to a database of professionals who are ready to get to work right away.

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Getarn 5 on at

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The Oracle Cloud application development portfolio accelerates the development of web, mobile, and cloud native applications.

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Ray 1,537 on at

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Since you only changed data, I think you may check about your SQL server. Turn on SQL Server Profiler and use Database Engine Tuning Advisor to help you analysis the profiler output.

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