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Customer experience | Sales, Customer Insights,...
Suggested Answer

How to Display CC's in Email Table

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Posted on by 15
Hello,
 
My CIO wants a table in Dynamics that shows all emails from our clients. I am going to need to sort out the nonsense emails, like internal -> internal, spam emails, etc.
 
I just want to show CC's in the CC column.
 
Research suggests I need to use Activity Party entity, but I do not see that table anywhere in Power Apps at this time.
 
I know there are cc's on the individual email records.
 
Yet, the CC field is blank all the way across the column. Thank you!
 
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Ryan N,
    Do you mean the 'activity' table?
    But this table does not include columns: cc and Bcc.
    If you want to show these two columns in the view, you should find 'Email' table
     

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     
  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at
    I agree with Leah Ju.

    You have to use Email Messages to see CC or BCC details as shown below:

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