web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Benefits; "The worker's annual salary amount has not been defined for" error

(0) ShareShare
ReportReport
Posted on by 60

Hi all,

I am working my way through benefits management and I continuously run into the following error when running enrolment eligibility for workers;

asdsasasd.png

We have set the Benefit period to start in 1970 so it will apply to all employees at the company.

However, we have employees who joined after that year. These employees have fixed compensation starting on the date they were hired, but for all of them, the system produces the error above. Only when I set the Benefit period to start after an employee joined (for instance employee joined in 2020, period starts in 2021) does it let me enrol them.

The original hire date, the employment start date, and the fixed compensation effective date are all exactly the same for these workers, yet the system still insists on the start date of the Benefit period being checked. How can we possibly circumvent this?

  • Charlotte X Profile Picture
    Microsoft Employee on at

    Hi Betty Jameson,

    Please wait for someone who has more experience to answer the question.

    Regards,

    Charlotte

  • Komi Siabi Profile Picture
    13,253 Most Valuable Professional on at

    Hi Betty Jameson,

    Could send a screenshot and steps to reproduce same error for better view.

  • naneurrutia Profile Picture
    212 User Group Leader on at

    Make sure you are enrolling workers on the hiring date, and not in the benefits plan creation.

  • EjazK Profile Picture
    287 on at

    Hi  Betty,

    you don't need to backdate the benefit period. The benefit period should just be the current year e.g. 01/01/2022 - 31/12/2022. then you set the enrolment period for when you want employees to be able to enrol in benefits via self-service

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 429 Most Valuable Professional

#2
CU10121822-0 Profile Picture

CU10121822-0 366

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 360 Super User 2026 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans