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What is the proper way to delete a D365 App User and the corresponding Azure App Registration?
If I delete the Azure App registration, the D365 App User remains Active but doesn't work.
I would like to do this gracefully so that the App user is deactivated in D365 or better yet deleted.
It is a non-interactive user because it's an azure app user so it doesn't have a license and therefore we don't need to worry about releasing a license.
However, on the details area, I do not see the radio button you mentioned. What am I missing?
The message says Delete Method does not support entities of type 'systemuser'. That means user objects cannot be deleted.
If there is no way to delete it, then I need to at least deactivate it, similar to what happens when you remove a license from a previously existing user.
Is there a way to deactivate it?
The error shows as The" 'Delete' method does not support entities of type 'systemuser'", it says you are system user role, could you try to delete the user with roles of system administrator.
If I try and delete the user from within D365 I get the following error:
Event Journaling
Invalid Recipient Type If you contact support, please provide the technical details.
Activity ID: 44c53370-8192-4b89-8fc4-5e440382ad52
Timestamp: Tue Dec 01 2020 22:23:14 GMT-0500 (Eastern Standard Time)
The error log is shown below.
s:ClientThe 'Delete' method does not support entities of type 'systemuser'.44c53370-8192-4b89-8fc4-5e440382ad52-2147219456ApiExceptionSourceKeyApi/PrePipelineApiOriginalExceptionKeyMicrosoft.Crm.CrmException: The 'Delete' method does not support entities of type 'systemuser'. at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context) at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, Guid callerRegardingObjectId, Int32 invocationSource, Version endpointVersion, OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.DispatchRequest(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest, SdkResponseDescription responseDescription, SdkPerformanceCounterContext sdkPerformanceCounterContext) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentation(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentationOperation(OrganizationRequest request, OrganizationInternalRequest organizationInternalRequest) at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.<>c__DisplayClass20_0.b__0()ApiStepKey00000000-0000-0000-0000-000000000000ApiDepthKey0ApiActivityIdKey44c53370-8192-4b89-8fc4-5e440382ad52ApiPluginSolutionNameKeySystemApiStepSolutionNameKeySystemApiExceptionCategoryClientErrorApiExceptionMesageNameSdkEntityDoesNotSupportMessageApiExceptionHttpStatusCode400http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException:80040800&client=platformThe 'Delete' method does not support entities of type 'systemuser'.2020-12-02T03:23:14.1337035Zfalse
How can I deactivate or delete this user?
There appears to be no way to do that?
Yes, when delete the Azure App registration, the D365 App User remains Active, this is working as expected. delete the registration means that the user could the user choose not to use the azure app service. but when the use want to use it, you can also try to registered it again.
Could you try to check in D365 and find all the users and you can try to delete the user you want to delete.
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